Insight

Define lead quality before you optimise anything

Optimisation inherits whatever definition you started with. Agree what a qualified lead means before spend scales.

The short answer

If the team has not agreed what a good lead is, media optimisation can improve volume while commercial quality deteriorates.

A common pattern

Imagine cost per lead falls sharply and the dashboard looks better. If sales feedback later shows weaker fit, the optimisation was successful only against the wrong definition.

Define quality with sales

Agree the signals that distinguish useful demand from activity that looks good in a platform report. Then feed that definition back into campaign and landing-page decisions.

Measure the whole path

Lead volume, qualified lead rate, conversion quality and business outcomes should be read together. No single platform metric can carry the whole decision.